FAQ
Find answers to common questions about orders, shipping, returns, and our beauty products.
Where do you ship?
We currently ship within the United States only.
How long does order processing take?
Orders are usually processed within 48 hours after payment is confirmed, excluding weekends and holidays.
How long does delivery take?
Estimated delivery time is 7–14 business days after your order has been shipped. Delivery times may vary depending on the destination and USPS carrier conditions.
Do you offer free shipping?
Yes. We currently offer free U.S. shipping on all orders.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information when available.
Can I return an item?
You may request a return within 14 days of receiving your order. Items must be unused, unopened, and in their original packaging in resaleable condition.
Are opened beauty products returnable?
For hygiene and safety reasons, opened or used tattoo gels, nail products, lashes, and makeup tools cannot be returned.
What should I do if my item is damaged, incorrect, or missing?
Please contact us within 7 days of delivery. We will review the issue and provide a suitable resolution, which may include a replacement, reshipment, partial refund, or full refund depending on the situation.
How long do temporary tattoo products last?
Temporary tattoo results may vary by product, skin type, application method, and aftercare. Please follow the instructions on the product page or packaging before use.
Are your products safe to use?
Our beauty and temporary tattoo products are intended for external use only unless otherwise stated. Please read product instructions carefully and perform a patch test before using skin-contact products.
Need More Help?
Our support team typically responds within 1 business day.
Email: support@outfoxbeauty.store